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WebContact Us Customer Service 877-528-7878. Insureds can now utilize AmTrust’s new virtual customer service feature when placing a call into our call center. WebPNC Account Number One of the following: PNC Visa® Debit Card PIN Online Access PIN Mobile or Phone Number to receive a one-time passcode. If you don't have a PIN, please call Customer Care 1-800-762-2265 for assistance. Enroll in Online Banking Fixed Rate Lock Option About the Fixed Rate Lock. inconsistency\\u0027s 2o